It is rare these days to find people who truly care about the work they do and the effort that they put into the task at hand. It’s rare to find someone who recognizes an unfair agreement that’s in their favor, and then make adjustments to it so that both parties are getting an equal amount of benefit based on their value and not just their time.
It’s rare that companies aren’t afraid to answer the phone from a customer or person when they know it might mean a hard call or question or mean spending time solving a problem. It’s rare to find people who aren’t all about the money and “What am I getting?” vs “How can we both help each other equally?”.
After dealing with hundreds of people and literally over a hundred businesses, I’ve had to learn some lessons the hard way over time. These core principles were developed over the course of many wrong turns and rough decisions.